mission:

Routes facilitates transportation for individuals impacted by life circumstances, improving their access to essential services, available resources, social inclusion and enhancing their quality of life.

vision:

A York Region where transportation is available, accessible, and affordable to all residents so they are able to access the necessities of life and participate within their communities.

values:

Resourcefulness: willing to help, sharing our knowledge, demonstrating resolve to provide solutions

Integrity: being honest and transparent

Respect: treating others with dignity, discretion, and professionalism

Caring and Compassion